Qualifications
At Smokey Mountain Medical Equipment, our services are just beginning when you purchase a product.
We offer Evaluation of client for specialized product, the client's home and workplace for wheelchair accessibility and feasibility for wheelchair transport.
We offer 24 hour emergency service, pick-up and delivery of product within a 100 mile radius, labor for warranty repair of defective products, cleaning of our equipment, and loaner products while your product is in for service. We can provide equipment in special cases prior to being able to bill for them. We allow for time and travel to secure proper documentation for patient and the labor involved with trial fittings and product sampling.
Smokey Mountain Medical Equipment takes care of our oxygen patients by providing additional E tanks at no charge and oxygen conserving devices for client's ease of portability of O2.
Let Smokey Mountain Medical Equipment assist you with the paperwork.
We prepare compliance reports for doctors and insurance companies on the patient’s behalf and we file your claim with the insurance company or Medicare so you receive the maximum benefit available. Let us take care of billing of primary or secondary payer sources and rework denied claims on your behalf.
Smokey Mountain Medical Equipment has been serving East Tennessee with home medical equipment and supply needs since 2005. As the area's best locally owned supplier of home health products and services, we provide superior customer service and top quality medical equipment and supplies. We take extra care in making sure that we fulfill the needs of each and every one of our customers.
Our staff of 11 qualified employees includes Respiratory Therapist, Customer Service Representatives, a Service Manager, a General Manager and Billing Associates. Our staff members have as many as 30 years experience in providing quality healthcare and receive ongoing education so you know you’ll be taken care of. We can arrange for home visits we participate with most major insurance plans and will coordinate insurance billing for covered items. We are recognized by Medicare to meet the home medical equipment needs of seniors. We are also accredited by HQAA and a member of the VGM Group.
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